Returns & Exchanges
At da Shop, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Log into your account and select the order you wish to return, or use our guest portal to generate a return authorization number.
- 2.Pack Your Items
Place the unworn clothing back in its original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.